Money Back Guarantees
Our five (5) satisfaction or moneyback guarantees and twelve (12) promises, our eight (8) industry organization sponsorships, our three (3) educational institute endorsements, our harmony with the Fortune 500® Business Model and cutting-edge information give our clients complete confidence that the content of The Institute's textbooks, seminars, certifications and consulting is globally-proven world-class. The fact that Fortune 500® companies apply the same concepts and strategies in order to successfully compete in all three (3) global markets further demonstrates the information we teach is globally-proven world-class. Our competitors cannot make this claim.
The Institute backs up our confidence in our products and services with the limited warranty and limited money back guarantees.
MOST ADVANCED GUARANTEE
If the purchaser finds a more advanced presentation of world-class fleet–shop–parts–fuel management practices and performance measures, then the Institute will refund 100% of applicable Textbooks, Seminars and Certifications purchase prices. Our competitors do not make this claim. Frequently, our competitors' reading, test and seminar materials are five (5) to ten (10) years old. Why? Because it is not their core business.
MOST COMPREHENSIVE GUARANTEE
If the purchaser finds a more comprehensive presentation of world-class fleet–shop–parts–fuel management practices and performance measures, then the Institute will refund 100% of applicable Textbooks, Seminars and Certifications purchase prices.
SAVE 100% PLUS OF THE COST OF PURCHASES GUARANTEE
If the purchaser applies the information presented, then the purchaser's organization will save at minimum the cost of the Textbooks, Seminars and Certifications or the Institute will refund 100% of applicable purchase prices.
FLEETWHIZ™ CD QUALITY AND FUNCTIONALITY GUARANTEES
The CD physical medium is guaranteed to be free of defects in materials and workmanship under normal use for 180 days. The CD is guaranteed to function according to its presented documentation for 180 days. Defective CDs will be replaced at no charge.
RECRUITING SERVICES GUARANTEES TO EMPLOYERS OF FLEET–SHOP–PARTS–FUEL MANAGERS
We offer employers 180-day moneyback guarantees on fleet–shop–parts–fuel manager recruiting and placement services.
Guarantees are subject to the Institute's limited warranty and limited moneyback guarantee which is presented in the Limited Warranty and Limited Money Back Guarantee Section located on the FleetWhiz™ CD and posted on FleetTextBooks.org website.
Click here to download our full policy on Money Back Guarantees. (PDF)
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